Conditions of Use

Thank you for taking the time to look at our terms and conditions, please read these terms and conditions carefully before placing an order as they specify the terms under which we agree to sell products to you. You may want to print this page for your future reference. While we don't want to get into legal definitions, here are a few points you should understand and agree to before ordering:

Nothing in this online store should be taken as a legal contract or agreement. Simply stated, you are saying "I'd like to buy these things if possible". We are saying "We would probably like to sell them to you." However, the following factors could negatively impact such a transaction taking place:

One or more items could be out of stock. If part of your order depends upon the availability of one or more other items, it might be wise to contact us and say so!

We could have technical difficulties receiving or processing your order. Please ensure that we have correct contact information in case we need to get in touch. Your payment might not be honoured. We reserve the right to take all legal steps to recover monies owed and the expenses incurred in doing so. We could make a mistake. You must contact us and allow us a reasonable opportunity to rectify such mistakes before cancelling cheques or credit card payments.

If you wish to cancel an order then you have 7 days in which to do so.

We're doing everything we can to make using our site and shopping online a safe and pleasant experience for everyone involved. If you have any concerns or problems please contact the shop or email us at info@benmadigancrafts.co.uk